These terms set out how your account on tc777j works, what you can do with it, and what we expect from you in return. Before you use any part of this platform — whether that is the games lobby, your wallet, or Raast and Bank Transfer transactions — these are the rules that apply. Availability depends on local law and is accessible only where your region permits.
Account holder obligations
Raast & Bank Transfer rules
Wallet and transaction scope
Policy updates notified in-account
POLICY POSTURE
How These Terms Apply to Your Account
By creating and using a tc777j account, you confirm that you have read and accepted these terms in full. We may update these terms when our services change — for example, when a new payment route such as Raast is added or existing Bank Transfer procedures are revised. When a material change happens, we will notify you through your account dashboard before the change takes effect. You are responsible for reviewing those updates. Continued use of your account after a notice is posted counts as acceptance. These terms do not override applicable local law. Where local regulations restrict or limit any provision here, the local rule takes priority. Your account wallet — including any Raast credits, Bank Transfer receipts or pending balances — is governed by these terms alongside whichever payment channel you used to fund it. If a specific payment method has its own conditions set by the payment provider, those sit alongside ours and are not replaced by them. Questions about a specific clause can be directed to our account support channel at any time.
Raast
Bank Transfer
Account Wallet
Payment Receipts
In-Account Notifications
SCOPE OF POLICY
What Falls Inside and Outside These Terms
Not every interaction on tc777j is covered by the same rule. Understanding scope helps you know where to look when a question comes up — and when to check a third-party provider's own conditions instead.
Account Access
Login, session management, password resets and account suspension decisions are all covered here. If your access is restricted, this policy explains the process we follow. You can raise a question through the support channel listed in these terms.
Transactions
Deposits and withdrawals through Raast or Bank Transfer fall within these terms. Transaction records are visible in your account wallet history. Processing conditions for each channel follow both these terms and the rules of the payment provider you chose.
Site Content
Game titles supplied by studios like Habanero, PG Soft and CQ9 are delivered under their respective content licences. We make those titles available in the lobby; the mechanics, prize structures and RTP data shown are set by the studio, not by us.
Third-Party Services
Where you interact with a payment provider such as Raast infrastructure or your bank's transfer service, that provider's own terms govern that leg of the transaction. We are not a party to agreements between you and your bank or mobile wallet operator.
YOUR ACCOUNT RIGHTS
Practical Actions Available to You Under This Policy
These terms are not only obligations — they also set out what you can ask of us. Your account gives you access to a transaction record that covers every Raast credit, Bank Transfer receipt and wallet debit since the account was opened. If something looks wrong, you have the right to raise it. You can correct basic account details — contact information, preferred payment method — through the account settings page. For changes that touch verification status, the support team handles those on request. If you believe a transaction was processed incorrectly, write to us with the reference number shown in your wallet history; we will investigate and reply in writing. You can also ask us to confirm what account data we hold, or request that your account be closed. Closing an account does not automatically reverse pending transactions — any balance subject to a pending Bank Transfer or Raast instruction will follow the normal completion flow before the account is settled.
Review Transaction Records
Your full wallet history — Raast credits, Bank Transfer entries, game outcomes — is available in the account dashboard after login. No request to support is needed to view your own records.
Correct Account Details
Contact information and payment preferences can be updated in account settings. Verification-linked fields require a support request; we aim to confirm the change once identity checks are complete.
Raise a Dispute
If a transaction in your wallet history does not match what you authorised, contact support with the reference number. We will review the record and respond in writing with our finding.
Request Account Closure
You can ask us to close your account at any time by contacting support. Any open Raast or Bank Transfer instructions run to completion first; remaining wallet balance is handled according to the withdrawal process in effect at that time.
POLICY CONTACT
How to Reach Us About These Terms
If you have a question about any part of these terms — a specific clause, a transaction dispute or a request to update your account details — you can reach us through the channels below. We respond in writing so there is a clear record of every policy query.
Live Chat
Start a live chat session from the account dashboard. Use this for questions about wallet transactions, Raast or Bank Transfer entries, and account access issues covered by these terms.
Email Support
Send your policy question or dispute detail to our support email address shown on the contact page. Include your account reference and the transaction ID from your wallet history where relevant.
In-Account Notifications
Policy update notices are posted directly to your account notification panel. Check your dashboard after login to review any current or recent terms change before it takes effect.
HOW WE HANDLE THIS
Data, Cookies, Security and Policy Requests
We want you to know how your information is managed under these terms — not just what the rules say, but how we act on them in practice.
Account Data Handling
We hold the information you provided when opening your account and the transaction record linked to it. We do not share account data with third parties beyond what is needed to process a Raast or Bank Transfer transaction you have initiated.
Cookies and Session Tracking
We use session cookies to keep you logged in across pages during an active session. Analytics cookies help us understand which parts of the account flow are used most. You can manage cookie preferences through your browser settings.
Account Security Responsibilities
You are responsible for keeping your login credentials private. If you believe someone else has accessed your account, contact support immediately using the live chat or email route so we can review the session log and act on your request.
Requesting a Policy Change or Data Review
To ask what data we hold on your account, or to request a correction or deletion, write to support with your account reference. We will confirm receipt and respond according to the process set out in the current version of these terms.
TERMS FAQ
Common Questions About These Terms
These are the questions we hear most often about how these terms work — covering account rights, transactions, data and what to do when something is unclear.
Do these terms apply to both Raast and Bank Transfer transactions?
Yes. Any deposit or withdrawal you make through Raast or Bank Transfer falls within the scope of these terms. Your transaction history for both channels is visible in your account wallet. If a specific entry looks incorrect, contact support with the reference number shown there.
How will I know if these terms have changed?
We post a notice in your account notification panel before a material change takes effect. Log in and check your dashboard to see the current notice. Continued use of your account after the notice date counts as your acceptance of the updated terms.
Can I ask you to delete my account data?
Yes. Write to support with your account reference and the specific request. We will confirm what data we hold and carry out the deletion or correction where it is within our process. Some transaction records may be retained for as long as required by applicable rules.
What happens to my wallet balance if I close my account?
Any pending Raast or Bank Transfer instruction will run to completion first. Once all open transactions are settled, your remaining balance is handled through the withdrawal process in effect at the time of closure. Contact support to start this process.
Who is responsible for the game mechanics and prize structures in the lobby?
Game content — including mechanics, prize structures and any RTP figures shown — is set by the studio supplying that title, such as Habanero, PG Soft or CQ9. We make those titles available in the lobby but do not set or alter their in-game rules.
What should I do if I think a transaction was processed incorrectly?
Open your wallet history in the account dashboard and note the reference number for the transaction in question. Then contact us via live chat or email with that reference. We review the record and reply in writing with our finding so there is a clear trail.
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